Shipping Policy

Shipping & Delivery

We offer FREE shipping on every order.

Orders are normally processed within 2–4 business days.

Once your order has been processed and dispatched, estimated delivery time is approximately 7–10 business days.

Please note that delivery times are estimates and may occasionally be affected by circumstances outside our control, including carrier delays, customs processing, public holidays, or unusually high order volumes.

Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If you notice an error in your address, please contact us immediately at skinclir@use.startmail.com. We cannot guarantee that an address can be changed once an order has been processed or dispatched.

Lost or Delayed Orders

If your tracking information has not updated for an extended period or your order appears to be significantly delayed, contact us at skinclir@use.startmail.com and we will assist you.