Privacy Policy

Privacy Policy

SKINCLIR respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how information may be collected, used and protected when you visit our website or make a purchase.

Information We Collect

When you place an order, contact us, create an account or interact with our website, we may collect information including:

  • Your name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Order and transaction information
  • Device and browser information
  • IP address
  • Information you voluntarily provide when contacting us

Payment information may be processed securely by third-party payment providers and is not necessarily stored directly by SKINCLIR.

How We Use Your Information

We may use your information to:

  • Process and fulfil orders
  • Arrange shipping and delivery
  • Provide customer support
  • Communicate regarding your order
  • Process refunds or returns
  • Prevent fraud and protect our website
  • Improve our products and services
  • Comply with legal and regulatory obligations
  • Send marketing communications where you have provided the appropriate consent

Cookies

Our website may use cookies and similar technologies to operate the store, remember preferences, analyse website usage and improve the shopping experience.

Where required by applicable law, you will be given the opportunity to manage your cookie preferences.

Third-Party Services

We may share necessary information with trusted service providers that help us operate our business, including payment processors, ecommerce platforms, delivery companies, analytics providers and customer-service providers.

These parties receive only the information necessary to perform their services.

We do not sell your personal information.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy and to meet applicable legal, tax, accounting and regulatory requirements.

Your Rights

Depending on where you live, you may have rights relating to your personal information, including the right to request access, correction, deletion, restriction or a copy of certain personal data.

You may also have the right to withdraw consent for certain processing or marketing communications.

To make a privacy request, contact:

skinclir@use.startmail.com

Security

We take reasonable technical and organisational measures to protect personal information. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy when necessary to reflect changes to our practices, technology or legal obligations.

Contact

For questions about this Privacy Policy or how your personal information is handled, contact:

skinclir@use.startmail.com